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Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 15, 2026

Jeekota ("we," "our," or "us") operates the website jeekota.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service immediately.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Registration: Name, email address, username, and password when you create an account.
  • Profile Information: Profile picture, bio, location, and interests you choose to share.
  • User-Generated Content: Topics, comments, replies, media uploads (images and videos), pledges, and donations you make on the platform.
  • Payment Information: When you make donations, payment details are processed securely through our third-party payment processor (Paystack). We do not store your full credit card number, CVV, or banking credentials on our servers.
  • Communications: Information you provide when contacting our support team or participating in surveys.

1.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, features used, time spent on pages, referring URLs, click patterns.
  • Cookies & Similar Technologies: Session cookies for authentication, preference cookies, and analytics cookies. See Section 7 for details.

1.3 Information from Third Parties

  • Google OAuth: If you sign in with Google, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, calendar, or other Google services data.
  • Payment Processor: Paystack may provide us with transaction confirmation details (amount, status, timestamp) but not your full financial account information.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To create and manage your account, display your profile, and enable platform features.
  • Transaction Processing: To process donations, pledges, and payouts to campaign creators.
  • Communication: To send transactional emails (welcome emails, donation receipts, campaign updates), and optional notification emails you can control in your settings.
  • Trust & Safety: To calculate Trust Scores, detect fraud, prevent abuse, and enforce our Terms of Service and Community Guidelines.
  • Platform Improvement: To analyze usage patterns, fix bugs, and develop new features.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following circumstances:

  • Public Profile: Your name, username, profile picture, verification tick, and Trust Score are visible to other users.
  • Service Providers: We share data with vendors who help us operate the Service (hosting providers, payment processors, email delivery services) under strict confidentiality agreements.
  • Legal Obligations: We may disclose information if required by law, subpoena, court order, or government request.
  • Safety & Rights: We may share information to protect the safety of our users, enforce our policies, or protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

  • Account Data: Retained until you delete your account.
  • Transaction Records: Retained for 7 years for financial compliance purposes.
  • Usage Logs: Automatically deleted after 12 months.
  • Deleted Content: Removed from our active systems within 30 days; may persist in backups for up to 90 days.

5. Data Security

We implement industry-standard security measures to protect your information:

  • TLS/SSL encryption for all data in transit
  • Encrypted password storage using bcrypt hashing
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal data
  • Secure, httpOnly session cookies with SameSite protections

No method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated personal data.
  • Data Portability: Request an export of your data in a machine-readable format.
  • Withdraw Consent: Opt out of marketing emails at any time via your notification settings or the unsubscribe link in emails.
  • Object: Object to certain processing activities where we rely on legitimate interests.

To exercise these rights, contact us at contact@jeekota.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for authentication and basic platform functionality. Cannot be disabled.
  • Preference Cookies: Remember your settings and preferences.
  • Analytics Cookies: Help us understand how users interact with the platform to improve our Service.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features.

8. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected data from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at contact@jeekota.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: